Complaints Policy

Complaints Policy 2017-06-09T10:32:49+00:00

At Peoplecare Eyes & Teeth, it’s all about you.

We love happy customers and if you’re not happy and have a complaint, we want to hear about it so that we can make things even better.

Just call us if you want to have a chat on 1300 574 778 or if you’d prefer you can drop us an email at info@peoplecareeyesandteeth.com.au.

Most of the time we can sort things out on the spot, but if you want to talk to a manager at any time, all you have to do is ask.

In the rare event that we still can’t make you happy, you can contact the Health Professional Councils Authority (HPCA).

Health Professional Councils Authority (HPCA)

Phone 1300 197 177
Website www.hpca.nsw.gov.au: Dental Council of NSW and Optometry Council of NSW
Email mail@hpca.nsw.gov.au
Post Health Professional Councils Authority, Locked Bag 20 , HAYMARKET NSW 1238
Fax (02) 9281 2030

Our full Complaints Resolution Policy is available to members & customers, and we review it every year. Read it here.